Information about website enquiries, optional measurement and services linked from Dentaneva.
Contacting Dentaneva
Dentaneva Dental Clinic can be contacted at contact@dentaneva.com or at Porta Vadi, Hamidiye, Cendere Cad. No:103 D:2A, 34408 Kağıthane, İstanbul, Türkiye. Use this contact for questions about your information or requests concerning access, correction or deletion. The response depends on the records involved and applicable requirements.
Enquiries and external forms
The English, French, Arabic and Russian enquiry forms are supplied through HighLevel/LeadConnector. Opening a form connects your browser to that service. Information you submit is used to handle your enquiry and follow-up. Review the notices and communication choices shown in the form before submitting. Provide only information needed for your enquiry; ask the clinic how to send medical documents.
Polish enquiries
Polish contact links open WhatsApp for MediTravel, Dentaneva’s partner for Polish enquiries. Information sent there is received through that partner’s communication channel. Ask MediTravel about its own handling of your information.
Website preferences and measurement
The website stores your privacy choices in your browser for up to 30 days. Analytics and advertising preferences can be selected separately using Privacy settings in the footer. The website’s tag loader uses these choices. Embedded forms and external services also have their own settings and notices. Changing a website preference does not erase information already submitted to a form or sent through WhatsApp.
Services involved
Hostinger provides the hosting environment. Google services may be used for audience measurement and Meta services for advertising measurement where enabled. These providers may receive technical information such as browser details, page information and network identifiers when their services are used. The form service handles the information entered into its forms.
Records and your requests
Contact the clinic for information about the retention of your enquiry, treatment records, the organisations receiving them and any applicable international transfers. Website storage choices are separate from the retention of records held by the clinic and its service providers. You can raise a privacy question without including detailed health information in your first message.
